Subject: The Power of the Pause in Negotiation and Leadership Pillar: Influence & Communication Focus: Non-Verbal Dominance & Cognitive Processing The Executive Summary In a world of constant noise, silence is a tool of extreme leverage. Most people are “Silence Averse”—they feel an urgent, biological need to fill any gap in conversation with words. This…
Month: September 2026
Memo 94: Steel-Manning
Subject: Building the Strongest Version of the Opposing View Pillar: Influence & Communication Focus: Conflict Resolution & Intellectual Rigor The Executive Summary Most people attempt to win arguments by “Straw-manning”—misrepresenting their opponent’s position to make it easier to knock down. While this might feel satisfying, it is a low-leverage strategy that breeds resentment and closes…
Memo 93: The Persuasion Stack
Subject: Layering Logic, Emotion, and Identity to Move Others Pillar: Influence & Communication Focus: Multidimensional Persuasion The Executive Summary Most people try to persuade using only one dimension—usually Logic. They present data and expect others to change their minds. But humans are not logic-driven machines; we are emotion-driven creatures who use logic to justify our…